Troubleshooting
The map page won’t open/nothing happens.
Please make sure pop-ups are enabled.
I get an error stating that the map layers won’t load.
Port 8080 needs to be enabled at the user’s end. Please talk to your network administrator or service provider.
I’m clicking inside the City of Beloit or the City of Janesville and I can’t get parcel information.
Rock County web apps and maps do not contain data for the City of Beloit or the City of Janesville. Please see their respective web maps for information.
City of Beloit | City of Janesville
Feel free to use the “Contact Us” link and we will get back to you as soon as possible.
Each one of the web maps and apps has its own help documentation. This documentation can be found on the startup splash screen or in the “HELP” link at the top right of the map/app. If you still need help, feel free to use the “Contact Us” link and we will get back to you as soon as possible. Please be advised, that the Contact Us is monitored during normal business hours.